| 1. | Introduction Collabil ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in compliance with Singapore's Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our app and services. |
| 2. | Information We Collect We collect the following types of personal data: |
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| 2.1 | Personal Information: Name, email address, phone number, nationality, and student status. |
| 2.2 | Account Information: Login credentials, profile details, and preferences. |
| 2.3 | Transaction Information: Payment details and transaction history. |
| 2.4 | Usage Data: Interaction with the app, including browsing history and engagement. |
| 2.5 | Device & Technical Data: IP address, device identifiers, operating system, and location data (with consent). |
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| 3. | How We Use Your Information We use your data to: |
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| 3.1 | Provide, maintain, and improve our services. |
| 3.2 | Process transactions and facilitate bookings. |
| 3.3 | Personalise user experiences and offer recommendations. |
| 3.4 | Conduct security monitoring and fraud prevention. |
| 3.5 | Communicate updates, promotions, and notifications. |
| 3.6 | Comply with legal and regulatory obligations. |
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| 4. | Sharing and Disclosure of Data We do not sell or rent personal data. However, we may share data with: |
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| 4.1 | Service Providers: Payment processors, IT support, and analytics providers. |
| 4.2 | Business Partners: Property owners, landlords, and advertisers for service fulfilment. |
| 4.3 | Legal Authorities: When required by law or regulatory compliance. |
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| 5. | Data Protection and Security We implement appropriate technical and organisational measures to secure your data against unauthorised access, loss, or misuse. |
| 6. | Data Retention We retain personal data only for as long as necessary to fulfil the purposes stated or as required by law. |
| 7. | Your Rights Under the PDPA, you have the right to: |
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| 7.1 | Access your personal data held by us. |
| 7.2 | Request correction of inaccurate data. |
| 7.3 | Withdraw consent for data collection and processing. |
| 7.3 | Request deletion of your data (subject to legal limitations). |
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| 8. | Cookies and Tracking Technologies Our app may use cookies and similar technologies to enhance user experience and gather analytical insights. You can manage your cookie preferences through your device settings. |
| 9. | Cross-Border Data Transfers We may transfer personal data to partners outside Singapore where necessary, ensuring appropriate safeguards are in place. |
| 10. | Third-Party Links Our app may contain links to third-party services. We are not responsible for their privacy practices and encourage users to review their policies. |
| 11. | Updates to This Policy We may update this Privacy Policy periodically. Changes will be notified through the app or via email where applicable. |
| 12. | Contacting Collabil You may contact our Data Protection Officer at [email protected] or by mail at 3 Philip Street, 17-01 Singapore 048693. |
